So Sorry......

A cool saturday morning...nothing was really pushing me except the long long list of To-Dos.... these were the things I had postponed on and on for few weeks er,... months now... so I promised myself that I am atleast going to make a start ...... lest I would be doomed .... so I set out....

I quickly browsed my list and then I started with the easiest one... ( atleast that's what I thought before starting it... ).. The task was to unsubscribe to a free online service provider ...I just had to make a call .... what happened is history and is nailed in my memory......

Me: I am XYZ, wanted to unsubscribe to this particular service...

Voice with accent: You have subscribed to so and so offer... it is free for 3 more months... You need not worry.

Me: Yeah I know, but I dont want this now.. Could you unsubscribe me ?

Voice with accent: Did you know that we have some additional things we can offer you... ?

Me: Is it ?

Voice with accent: Shall I tell you about the details ?

Me: No, thanks. just unsubscribe please.

Voice with accent: It will take a min.. may be you will find this useful

Me(giving in): Ok.

Voice with accent ( without accent intermittently): Blah Blah .....

Me: Thanks, but really I just wanted to unsubscribe...
( By this time I realised that the voice was of an Indian girl faking an accent...I guess she too realised that yours truly is an Indian tooo. But owing to business etiquette she never referred and owing to some false pride of being in a phoren place, me too never posed the question)

Voice without accent: We want to again let you know that this offer is completely free.. for 3 months... you can try it ...

Me(How could I explain to her that this was on of my top To Dos and the easy ones .. and I had to get this done... lest I might forget): No please.

Voice without accent ( The voice seems to crack and is as if on the verge of crying!!): This is free.. you can unsubscribe later... (pleadingly)

Me(May be shedoesnt know how planned I am .. If I miss today I may never remember this . I had to do this..) in a stern voice: Could you just unsubscribe me please....?????

Voice without accent and almost wailing: This offer is unique ... blah blah...

Me(now loosing it): I have really no time for this... I need to unsubscribe

Voice without accent and almost wailing: OK sir. I am unsubscribing you to this offer.

Me(relieved that 1 To do is done . Hurray!!) : Thanks for the info....

Voice without accent and almost wailing: We look forward to serving you.. blah blah.

Call End.

After I ended the call, I couldnot help but think of the voice on the other side.
Why did the voice quiver and plead.. ?
Do they have some count as to how many customers they lose ?
Will my cancellation effect the person's rating ??
Shouldnt I have been more considerate and not unsubscribe ( remember I had 3 months more) ?
Did I give her a bad time..?
May be this is her first day at work ?

But I couldnt help it.. I thought... it was to be...

what I could DO is say sorry ... which is why this post is!!